Returns & Refunds policy

You are entitled to a refund within 14 days of receiving the item.

The deadline for cancelling an order is 14 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mailing info@sleekingyou.co.uk

We will reimburse you no later than 5 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were unworn and unused.

• The goods are in the original packaging.

• No makeup, perfume, or marks on items.

• No alterations or damage.

• Proof of purchase required.

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized.

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. (Earrings are non-refundable for hygiene reasons)

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. Please email us for the return address.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Exchanges

Where possible, exchanges can be made subject to stock levels and availability.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@sleekingyou.co.uk